**Additional Information** **Job Number**25173044 **Job Category**Spa **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Provide massage services to clients using accessories and products. Provide body treatments to clients using body scrubs, wraps, and hydrotherapy. Assess client needs and obtain information on contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Stay up to date with current techniques and modalities related to area of expertise. Escort guests to and from treatment rooms. Set up workstation, treatment room, and curtains. Frequently check in with clients to promote comfort, safety, and security during service. Promote and sell spa and salon services, including spa-related retail offerings. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and treatment room throughout the shift, dispose of trash and soiled linens, and secure inventory and equipment at the end of each shift. Monitor and adhere to schedule throughout the day. Manage inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct involving guests and therapists, up to and including stopping a treatment or service and notifying supervisor or manager. Maintain current skills and licenses in service area according to regional requirements. Report accidents, injuries, and unsafe working conditions to management; complete safety training and obtain certifications. Follow all company policies and procedures; ensure a clean and complete uniform is worn; maintain a neat and professional appearance at all times while on property; uphold confidentiality when sharing brand and/or hotel-specific information; protect all company assets. Welcome and greet all guests according to company standards; anticipate and address guest service needs; thank guests with genuine appreciation. Use clear and courteous language in all communications. Develop and maintain positive, productive working relationships with others. Stand, sit, or walk for extended periods; grasp, twist, and manipulate objects of varying sizes and weights. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds (22.7 kg) without assistance. Grasp, twist, and manipulate objects of varying sizes and weights requiring excellent manual dexterity and hand-eye coordination. Perform all other duties as directed by supervisors that are consistent with the position. RECOMMENDED QUALIFICATIONS Education: Diploma from a technical, vocational, or professional education institution. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience required. REQUIRED QUALIFICATIONS License or Certification: State or regional massage license *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity, and providing equal opportunities for all. We have created an environment where the unique qualities of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* In over 100 award-winning properties worldwide, the staff of The Ritz\-Carlton brand creates such exceptional experiences that they remain etched in guests' memories long after their stay. The brand attracts the finest hospitality talent from around the world who continue the tradition of creating unforgettable memories. We believe that everyone can succeed when empowered to be creative, caring, and empathetic. Every day, we set the standard for luxurious, exclusive, and unparalleled service around the world. It is our great pride to offer our guests excellence in comfort and hospitality. Your role will be to ensure that The Ritz\-Carlton's standards of excellence are met every day in an elegant and thoughtful manner. These standards form the foundation of The Ritz\-Carlton properties and drive us to exceed expectations daily. It is through these standards and our belief that our culture contributes to our success that The Ritz\-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, such as our employee promise, credo, and service values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz\-Carlton team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to bring your best self, **give** meaning to your career, **be part of** an incredible international team, and **become** the best version of yourself.