Ops Manager

Description

Job Summary: We are seeking a highly analytical, organized, and execution-oriented Operations Manager to coordinate business operations and optimize processes. Key Highlights: 1. Active participation in the growth and transformation of an international brand. 2. A cross-functional role with direct impact across multiple business areas. 3. A collaborative, dynamic, and innovation-oriented environment. **About ONE** --------------- Founded in 2003, ONE was established with the mission of creating high-quality watches at accessible prices. Today, it is a leading brand in Portugal, distributed through over 300 partners. Under new leadership since 2023, ONE continues its international expansion, developing proprietary products that empower women worldwide. With offices in Lisbon and Porto, our predominantly female team reflects our commitment to inspiring confidence and personal expression. **About the Role** ------------------ We are looking for a highly analytical, organized, and execution-oriented individual to assume the role of Operations Manager. This role will play a central part in cross-functional business coordination, ensuring alignment among key areas including Commercial, Finance, Product, and Operations. Responsibilities include monitoring critical performance indicators, optimizing processes, supporting the implementation of strategic initiatives, and ensuring that the company’s priority projects advance efficiently and with impact. The ideal candidate combines strong analytical capability, business acumen, and a firm commitment to continuous improvement. **Key Responsibilities** -------------------------------- Operational Management & Performance * Monitor key business performance indicators and support data-driven decision-making through analysis and reporting. * Design and monitor dashboards, KPIs, and operational reports. * Ensure alignment and tracking of strategic priorities across different teams. * Support operational planning and execution of cross-functional initiatives. Strategic Projects & Continuous Improvement * Lead operational improvement, efficiency, and digitalization projects. * Identify opportunities for internal process automation and optimization. * Coordinate cross-functional initiatives, ensuring adherence to timelines and objectives. * Structure processes and workflows to support business scalability. Coordination & Communication * Prepare presentations and supporting materials for management meetings and business reviews. * Facilitate inter-departmental communication to promote alignment and collaboration. * Ensure visibility into progress, risks, and priorities of key projects. * Support leadership in defining and tracking operational objectives. **Who We Are Looking For** ------------------------- * Minimum 5 years of experience in roles with strong analytical and operational components (e.g., business operations, consulting, PMO, strategy, corporate finance, or similar). * Strong analytical ability and problem-solving orientation. * Experience managing cross-functional projects and improving processes. * Solid business and financial knowledge (P\&L, forecasting, pricing, performance analysis, etc.). * Proficiency with tools such as Excel/Google Sheets and reporting/BI platforms. * Excellent organizational, communication, and prioritization skills. * Self-motivated, hands-on, and results-oriented profile. * Ability to thrive in dynamic and growing environments. **What We Offer** -------------------- * Active participation in the growth and transformation of an internationally expanding brand. * A cross-functional role with direct impact across multiple business areas. * A collaborative, dynamic, and innovation-oriented environment. * Opportunities for personal and professional growth. * An ambitious, close-knit team with a strong entrepreneurial spirit.