1st Waiter

Description

Summary: This role involves welcoming members, taking and serving food and drink orders, ensuring customer satisfaction, and maintaining restaurant standards in a luxury private residential community. Highlights: 1. Opportunity to work in a luxury residential community environment 2. Focus on delivering top-tier hospitality and customer satisfaction 3. Emphasizes teamwork, communication, and proactivity **If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub.** Who are we? Costaterra Golf \& Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts. Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top\-tier hospitality, offering incredible dining, a world\-class golf course, spa services, outdoor pursuits, and immersive local experiences. **What you will do?** * Welcomes members/ prospects when they arrive at a restaurant, bar, or other eating or drinking establishment * Introduces customers to the menu and announces daily or seasonal menu specials * Answers questions about menu items and ingredients. * Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them * Passes customer orders along to kitchen staff for preparation * Prepares drinks and serves them to customers * Collects food orders from the kitchen, verifies that they are correct, and serves them to customers * Ensures that members/ prospects are satisfied with their meals and processes orders for additional courses if necessary * Removes used dishes, glasses, and flatware from tables * Prepares cheques and delivers them to members/ prospects * Processes cash and credit card payments and returns change to customers if necessary * Sets tables with dishes, glasses, and flatware and refills condiments * Maintains familiarity with menu items, specials, and restaurant information * Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs **What are we looking for?** * Physical strength, stamina, ability to stand for long periods, attention to detail, multitasking, ability to work under pressure, and maintaining focus during peak times. * Strong verbal and written communication, active listening, assertiveness, accessibility, ability to adapt communication style to different audiences, positive interpersonal relationships, and customer‑focused behavior. * Positive daily attitude, flexibility, professionalism, integrity, respect, trustworthiness, consistency, proactivity, and representing the company as an ambassador. * Team spirit, cross‑department collaboration, knowledge sharing, constructive feedback, conflict resolution, breaking down barriers between teams, and prioritizing collective goals over individual interests. * Ability to analyze complex problems, recognize patterns, evaluate options, make timely and well‑informed decisions, consult when appropriate, and turn challenges into opportunities through innovative thinking. * Meeting objectives, delivering accurate and timely results, identifying causes of setbacks, improving efficiency, setting clear standards, motivating others, and contributing significantly to team success. * Adherence to regulations, confidentiality policies, alcohol and conduct rules, prohibition of moonlighting, respect for company image, and responsible behavior aligned with internal standards. * Commitment to environmental conservation, compliance with sustainability standards, and responsible practices aligned with the organization’s environmental guidelines. ***What do we offer?*** Work\-Family Culture, Global Career Opportunities, Competitive Salarys, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local. *If you have what it takes and want to build a career , this is the place for you!* \#LI\-TP1