Description
Job Summary:
Responsible for performing maintenance and repair services, ensuring service quality and excellence while exceeding customer expectations.
Key Highlights:
1. National and international career development opportunities
2. A wide range of training programs to enhance skills
3. Integration into a dynamic team focused on delivering excellent service
What will be your mission?
As a Maintenance Technician (M/F), you will be responsible for performing maintenance and minor repairs on equipment, and/or coordinating with external repair companies, adhering to service standards and internal hygiene and safety procedures to ensure high-quality, excellent service that exceeds customer expectations.
Functions and Responsibilities
Perform repair and maintenance work on hotel facilities and equipment.
Carry out minor maintenance tasks, including painting, plumbing, etc.
Take readings from energy consumption meters (water, electricity, etc.) and maintain an accurate record of consumption trends.
Perform minor adjustments to HVAC systems, guestroom furniture, facilities, and other hotel elements.
Assist in setting up meeting rooms, including audiovisual configurations, sound, and lighting.
Promptly and efficiently resolve incidents and issues reported by guests.
Keep the maintenance inventory updated and requisition parts and consumables as needed.
Collaborate with external suppliers when necessary.
What profile are we looking for?
Professional experience in similar roles within the hospitality sector or in services of comparable scale and complexity.
General knowledge of plumbing, painting, and electromechanics (preferred).
Secondary education and/or a vocational course aligned with the role (electricity and electronics, HVAC, industrial maintenance, or related fields).
Knowledge of the local language and English (fluent spoken level) is an advantage.
Knowledge of HVAC (heating, ventilation, and air conditioning), electrical and electronic systems.
Passion for service and strong customer orientation.
Professional demeanor and well-groomed appearance.
Good organizational skills and proactivity.
Ability to work autonomously and as part of a team.
Flexibility in working hours.
Attention to detail and ability to efficiently identify and resolve problems.
**Computer Skills:** Microsoft Office, Internet, Database, and specific applications for the accommodation/hospitality sector.
Why Join Us?
At Minor Hotels Europe & Americas, we are committed to building exciting global careers and intercultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits, such as:
Global experience — diversity across 150 nationalities.
Challenging national and international career development opportunities.
A wide range of training programs to enhance your skills.
Well-being initiatives, including flexible working conditions.
Team member recognition programs, including Milestone Celebrations.
Opportunities to make a difference through our sustainability program and volunteer initiatives.
Staff rates and promotions, offering discounted rates at our hotels worldwide and exclusive benefits through our corporate loyalty program.
Integration into a dynamic team focused on delivering excellent service
Competitive remuneration aligned with the role
Continuous training plan to support career development
Access to e-learning and training platforms
Opportunities for functional, national and/or international mobility
Incentive and Benefits Plan
**Leisure:**
Special rates for employees, family, and friends across various Minor Group services, nationally and internationally — Accommodation, F&B, and more;
An additional day off to celebrate your birthday
Service-year-based credits to redeem stays or meals at Minor Group hotels, resorts, and restaurants, nationally and internationally
Health and Well-being
Health Insurance
Curative Medicine
General
Free staff canteen access for employees and interns
Complimentary uniform and laundry service for uniform cleaning
Participation in various internal activities and social and environmental responsibility projects
Local partner agreements — employee access to discounts