Reservation Agent (m/f)

Description

Job Summary: We are seeking a Reservation Agent to handle accommodation and golf reservations, telephone customer service, and email correspondence, with a strong focus on customer satisfaction. Key Highlights: 1. Integration into a young and dynamic team 2. Career development and progression 3. Benefits at Highgate hotels Nestled between the golden sands of Praia dos Salgados and the tranquil Salgados Lagoon Natural Reserve, the **Algarve Marriott Salgados Golf Resort \& Spa** offers a luxurious retreat in the heart of the Algarve, where contemporary design meets absolute comfort—featuring sparkling swimming pools and lush gardens, a comprehensive wellness spa, fine-dining restaurants serving local and international flavors, a golf course surrounded by lagoons and nature, elegant venues for events and conferences, and impeccable service that transforms every moment into an invitation to serenity and pleasure. Do you want to join our team? We are recruiting a **Reservation Agent (m/f)** for the **Algarve Marriott Salgados Golf Resort \& Spa**, located in Albufeira. **Key Responsibilities**: * Process accommodation reservations at group hotels; * Process golf course reservations at group properties; * Provide telephone customer service; * Handle email correspondence. **Requirements**: * Proficiency in end-user computer applications; * Experience with the Opera hotel management system is preferred; * Knowledge of foreign languages, particularly English and French; * Clear diction and strong communication skills; * Customer-oriented attitude; * Stress tolerance; * Flexibility, proactivity, initiative, and teamwork spirit. **We Offer**: * A positive work environment and integration into a young and dynamic team; * Competitive salary commensurate with demonstrated experience for the role; * Health insurance; * Vacation bonus based on attendance; * Benefits at Highgate hotels; * Career development and progression. Location: District / District: Faro, Municipality / Municipalities: Albufeira