Section Manager - Lagoa

Description

Job Summary: We are looking for a Section Manager to supervise store operations, manage teams, resolve customer issues, and ensure proper organization of the space. Key Highlights: 1. Integration into a solid, growing/expanding company 2. Career prospects and professional growth 3. Strong component of initial and continuous training Welcome to hôma! Since our founding in 1999, **hôma** has been dedicated to bringing the concept of **happy home living** to more and more homes. With an expanding presence in Portugal and Spain, we are closer to you than ever before. Today, we have over 850 dedicated employees, distributed across stores throughout mainland Portugal and also in Spain. If you’ve already realized that we are a company with significant relevance in the home décor and household utilities market, we have even more to share: we’re just getting started! Our ambition for growth is great, and we want you to be part of this journey. So what are you waiting for? If you’re passionate about what you do, join our team and help us spread smiles! **But what does a Section Manager do?** * Supervises and delegates tasks to store operators; * Manages and resolves customer complaints/suggestions; * Ensures their assigned area is properly organized according to established standards; * Provides feedback and supports the team; * Manages stock levels proactively to prevent item shortages; * Places orders for their respective areas; * Controls product quality upon store entry; * Validates weekly shrinkage for their respective areas; * Controls and implements campaigns, promotional activities, top displays, and island setups according to established guidelines; * Supports the onboarding of new employees and is responsible for training them within their assigned areas; * Acts as substitute Store Manager, assuming in-store responsibilities when necessary. **Do you have what it takes to become a true hôma Section Manager? We expect the following from you:** * Strong communication skills; * Professional appearance and demeanor; * Initiative and a strong desire to deliver the best shopping experience to our customers. * Prior professional experience in similar roles (e.g., Section Manager, Assistant Store Manager); * Experience managing teams (small/medium size); * User-level computer literacy. **What do we offer you?** * Strong component of initial and continuous training; * Fixed and variable salary package; * Team performance bonuses (subject to achievement of objectives); * Flexible working hours; * Health insurance (after 12 months of employment); * Birthday leave (an additional day off on your birthday); * Integration into a solid company undergoing growth\\expansion; * Career prospects and professional growth; * External partnerships and protocols (e.g., pharmacies, gyms...); * Employee discount; * hôma Care \- Employee Support Program. **Work specifics only:** * Full-time / Shift work; * Rotating days off; * Weekend and holiday work. Excited? Submit your application—we’re eager to meet you! … and remember, happy work living!