Description
Job Summary:
AlgarExperience is seeking a communicative and customer-focused B2B Client Manager to manage and expand our partner portfolio.
Key Highlights:
1. Join an innovative and growing company in the maritime-tourism sector.
2. Build strong relationships with B2B clients and identify new partners.
3. A work environment that values initiative, empathy, and results orientation.
**Description:**
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AlgarExperience, a leading company in the maritime\-tourism sector headquartered in Albufeira, is looking for a **B2B Client Manager (M/F)** for the Portimão and Lagos areas.
If you are a communicative person, passionate about customer interaction, and wish to join an innovative and growing company, this is the opportunity you've been looking for!
**Your mission:**
* Manage our portfolio of clients/agents (B2B), establishing solid and trustworthy relationships;
* Maintain a high level of client/agent satisfaction by anticipating their needs and ensuring their happiness;
* Handle client/agent matters related to billing and invoice verification;
* Identify new partners and present them with our exceptional experiences;
* Ensure distribution of promotional materials across various agents/clients and company sales points.
**Requirements:**
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**What we are looking for:**
* Academic qualifications: Completion of secondary education (12th grade) or a Bachelor's degree;
* Professional appearance;
* Valid driver's license for light vehicles (mandatory requirement);
* Prior experience in this role (preferred);
* Strong customer orientation;
* Excellent communication skills and empathy;
* Initiative, anticipation ability, and solution-focused mindset;
* Strong team spirit;
* Ability to inspire enthusiasm and energy;
* Sense of responsibility, planning, and organization;
* Strong results orientation;
* Excellent command of English (spoken and written); knowledge of other languages is a plus;
* Commitment to the values of simplicity, sustainability, leadership, trust, and personal growth/development.