Job Summary: We are seeking a Receptionist for an aparthotel in the Douro region, responsible for guest check-ins/outs, providing information, and handling complaints, with a strong focus on customer service. Key Highlights: 1. Guest service and management of check-in/check-out 2. Communication and interpersonal relationship skills 3. Enjoyment of public interaction Estrelas do Douro is a recently opened aparthotel. We are recruiting for the position of **Second Shift Receptionist** (M/F) at our hotel located in Foz do Sousa, Gondomar. **Main Responsibilities:** * Perform guest check-in and check-out procedures; * Provide information regarding hotel services, local tourist attractions, and points of interest near the hotel; * Handle guest complaints; * Carry out administrative tasks inherent to the role. **Requirements:** * Education in Tourism or Hospitality (preferred); * Minimum 1 year of experience in this role; * English fluency — mandatory (additional languages are preferred); * Strong communication and interpersonal skills; * Customer-oriented mindset and enjoyment of public interaction; * Availability to work rotating shifts (morning, afternoon, and night), including weekends and holidays. - Personal vehicle (preferred due to access conditions). Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
