Description
Job Summary:
Estrelas do Douro is seeking a Night Receptionist (M/F) to handle guest check-ins/outs, provide information about the hotel and local attractions, manage complaints, and assist with breakfast preparation.
Key Highlights:
1. Receptionist for a newly opened aparthotel in Foz do Sousa, Gondomar
2. Managing check-in/check-out and providing information about the hotel and local attractions
3. Strong communication skills and customer orientation
Estrelas do Douro is a newly opened aparthotel. We are recruiting for the position of **Night Receptionist** (M/F) at our hotel located in Foz do Sousa, Gondomar.
**Main Responsibilities:**
* Process guest check-in and check-out;
* Provide information about hotel services, tourist attractions, and points of interest near the hotel;
* Handle guest complaints;
* Perform administrative tasks related to the role;
* Assist in preparing breakfast.
**Requirements:**
* Education in Tourism or Hospitality (preferred);
* Minimum 1 year of relevant experience;
* Fluent English — mandatory (additional languages are an advantage);
* Strong communication and interpersonal skills;
* Customer-oriented mindset and enthusiasm for public interaction;
* Availability to work rotating shifts (morning, afternoon, and night), including weekends and holidays.
- Personal vehicle (preferred due to access conditions).
Work Location: On-site