Customer Manager

Description

Job Summary: We are seeking a professional to manage accounts, build relationships, develop business, and deliver customized solutions—with a focus on customer experience and exceeding targets. Key Highlights: 1. Build strong and long-lasting customer relationships 2. Develop new business opportunities 3. Collaborate to enhance the overall customer experience Responsibilities Be the primary point of contact for your accounts and customers Build strong and long-lasting relationships based on trust Develop new business opportunities with existing and new customers Provide customized solutions that meet customers' needs and objectives Respond promptly to requests and resolve issues efficiently Achieve and exceed daily retention and sales targets Collaborate with internal teams to enhance the overall customer experience What We’re Looking For Fluency in Brazilian Portuguese (spoken and written) Proven experience in sales, account management, or customer relationship management Strong negotiation and communication skills suited for a telephone-based role Ability to manage multiple accounts and work under pressure Customer-oriented profile, flexible and creative in problem-solving Energy, enthusiasm, and a collaborative mindset A degree in Economics, Finance, or related fields is considered an advantage What We Offer Base monthly salary including meal allowance: EUR 950.00 + EUR 100.00 Monthly performance bonuses Comprehensive training on global financial markets Incentives and competitions with prizes and external activities Vila Nova de Gaia, located directly in front of the metro station, is an excellent option for professionals seeking a balance between career, culture, and quality of life—combining proximity to Porto, affordable living costs, and rich cultural offerings