Job Summary: A professional to handle customer service, appointment management and billing, and resolve issues, with a focus on communication and results orientation. Key Highlights: 1. Integration into a leading private healthcare group 2. Career stability and progression 3. Health insurance and performance bonuses **Your daily responsibilities will include:** * Ensuring customer admission and client referral; * Scheduling, rescheduling, and canceling medical consultations and examinations; * Billing medical services in accordance with established rules and procedures; * Managing customer complaints and ensuring their proper referral. * Contacting customers, entities, or insurers to resolve billing issues or matters related to claims. **What we value:** * Completion of 12th grade, equivalent vocational technical course, or bachelor's degree; * User-level computer skills; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results orientation; * Dynamism and proactivity; * Availability to work rotating shifts. **What we offer:** * Integration into a leading private healthcare group in Portugal; * Professional stability; * Opportunities for career progression; * Health insurance; * Performance bonuses; * Commercial discounts with various partners.
João Santos
Indeed · HR
João Santos
Indeed · HR
