Job Summary: Responsible for ensuring service quality across floors, guest rooms, and laundry, guaranteeing guest satisfaction and managing the cleaning team. Key Highlights: 1. Ensure service quality for floors, guest rooms, and laundry. 2. Manage and motivate the cleaning team toward excellence. 3. Ensure hygiene, safety, and maintenance of guest rooms. Your Mission Ensure service quality for floors, guest rooms, and laundry, while guaranteeing guests' complete satisfaction. Your Responsibilities Responsible for organizing cleaning, laundry, and general maintenance services for floors and guest rooms; Manage the respective team, motivating\-it to ensure cleaning in all areas meets excellence standards. Responsible for guest room linens and materials provided; Ensure guest room hygiene and safety; Oversee guest room maintenance; Ensure quality of services delivered to guests. Our Requirements High school diploma; preferably in Hotel Management; Knowledge of guest reception and public service; User-level computer skills; Foreign languages \- English; Proven experience in this role.
João Santos
Indeed · HR
João Santos
Indeed · HR
