CAFÉ OPERATOR

Description

Job Summary: We are seeking a Café Operator to ensure the smooth operation of the establishment, maintain service quality, and deliver excellent customer service. Key Highlights: 1. Ensure smooth and efficient operations 2. Guarantee high standards of customer service quality 3. Provide attentive and personalized service to ensure customer satisfaction Therefore, if you wish to join this team and embrace new challenges, we are looking for you to become our CAFÉ OPERATOR — and we believe we’ll be \#betterwithyou We count on you to **Ensure smooth establishment operations:** Follow and promote necessary procedures for efficient operations, from preparation through to customer service. **Guarantee service quality:** Maintain high service quality standards, delivering a positive and welcoming experience to every customer. **Deliver Excellent Customer Service:** Provide attentive and personalized service, ensuring customer satisfaction and encouraging repeat visits. So bring with you **Affinity with Food Service and Cafés:** A genuine passion for this field, along with willingness to learn and grow. **Relevant Experience:** Preferably prior experience in food service, cafés, or similar roles. **Proficiency in IT Tools:** Familiarity with Microsoft Office tools and Winrest software will be an advantage. **Technical Training in Food Service/Hospitality:** Technical-professional training in this field is highly valued and considered a differentiating factor. **What We Offer You:** * Meal allowance, either as a monetary benefit or via the Dá Card (whichever is more advantageous to you); * Telecommunications plan including voice, data, and equipment for permanent employees; * Internal Mobility Programs to foster talent development; * Health and Life Insurance (for permanent employees), with optional extension of Health Insurance to family members under favorable conditions; * Onboarding and initial training program, Continuous Learning platform, and Financial Literacy Program; * Academic Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks; * Newborn Kit for your upcoming baby; * Annual Flu Vaccination, including administration (voluntary participation); * Somos Sonae Program, offering psychosocial, financial, and legal support to employees; * Mental Health Promotion Programs and Nutrition Consultations; * Discount and Partnership Program across 300+ leading brands; * Competitive salary.