Description
Job Summary:
We are recruiting a Contact Center Assistant to provide inbound online customer support in the retail sector, joining a young and dynamic team focused on service and assistance.
Key Highlights:
1. Innovative and challenging project
2. Excellent working environment
3. Proven career progression opportunities
Manpower, the global leader in Human Resources services, is recruiting a Contact Center Assistant (m/f) for an inbound customer support line for a prestigious retail client – SONAE – Continente Online. If you seek an innovative and challenging project and wish to join a young and dynamic team, this is the perfect opportunity for you! What will be your main challenges?
Telephone-based customer service and support
Receiving, processing, and responding to emails;
Clarifying doubts and/or questions;
Entering collected information into the computer system.
What are we looking for?
Professional experience in customer service (preferred);
Good user-level computer skills;
Interest in and aptitude for customer service;
Stress resistance;
Dynamism
What we offer:
Initial and ongoing support;
Employment contract + base salary + meal allowance + attractive monthly bonus;
Excellent working environment;
Integration into a solid HR company with proven career progression opportunities.
Workplace: Torres de Lisboa
Working Hours: Full-time | Between 9:00 AM and 11:00 PM | Two rotating weekly days off
Don’t miss this opportunity—join our team!#We Power the World of Work