Server-Lounge

Description

Summary: A non-management position responsible for serving food and beverages to guests and maintaining the quality and standards of hotel services. Highlights: 1. Maintain high-quality service standards and ensure guest satisfaction 2. Emphasize teamwork and foster positive workplace relationships 3. Holistic well-being and growth opportunities **Additional Information** **Job Number**26074136 **Job Category**Food and Beverage \& Culinary **Location**Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Part Time **Located Remotely?**N **Position Type** Non\-Management Serve meal courses and alcoholic beverages to guests. Set tables according to event type and service standards. Answer guest questions regarding menu selections. Communicate with the kitchen regarding menu-related inquiries, wait times, re-preparation orders, and product inventory. Relay guest dietary requirements, allergies, restrictions, and special requests to the kitchen. Record transactions in the MICROS system at the time of order. Confirm guest satisfaction with each meal course and beverage. Maintain cleanliness of work areas, tableware, glassware, etc., throughout the day. Complete closing duties including restocking items and turning off lights. Present guests with accurate, physical invoices and process payments. Comply with all company and safety/security policies and procedures; report accidents, injuries, and unsafe working conditions to management; complete safety training and certification. Maintain a clean and professional uniform and personal appearance; safeguard confidential information; protect company assets. Welcome, recognize, and anticipate the service needs of all guests in accordance with company standards; assist guests with disabilities; sincerely thank guests. Communicate clearly and professionally with others. Build positive workplace relationships; support the team in achieving common goals; actively listen to and appropriately respond to concerns raised by other employees. Ensure adherence to quality expectations and standards. Read and visually verify information presented in various formats, including small print. Stand, sit, or walk for extended periods. Move, lift, and carry objects weighing up to 25 pounds (approximately 11 kg) unassisted; move objects exceeding 50 pounds (approximately 23 kg) with assistance. Use fine motor skills and hand-eye coordination to grasp, twist, and manipulate objects of varying sizes and weights. Navigate inclined, uneven, or slippery surfaces; ascend and descend stairs and ramps. Reach, bend, twist, pull, and squat above and below knee level. Perform other reasonable duties as directed by supervisors. Desired Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least one year of related work experience. Supervisory Experience: None. Licenses or Certifications: None *Marriott International is an equal opportunity employer committed to welcoming and providing opportunity to all individuals. We actively cultivate an environment where every associate’s background is valued and respected. Our greatest strength lies in the rich fusion of diverse cultures, talents, and experiences among our associates. We are dedicated to eliminating discrimination on any basis, including disability, veteran status, or any other basis protected by applicable law.* Marriott Hotels strives to maintain the comfort of approachable spaces worldwide, drive innovation at every opportunity, and elevate hospitality. Joining Marriott Hotels means committing to uphold the promise of “Always Take Care of Our Guests” as a Host. Why not deliver forward-looking, heartfelt, warm service—honor and advance our enduring company spirit? Explore career opportunities at Marriott Hotels, recognized globally as the epitome of hospitality. By joining Marriott Hotels, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become the best version of yourself.** JW Marriott is one of Marriott International’s luxury brands, operating more than 100 beautiful hotels and resorts across major cities and distinctive resort destinations worldwide. At JW Marriott, associates come first—because associate happiness leads directly to guest happiness. JW Marriott associates are confident, innovative, sincere, intuitive, and embody the legacy of J. Willard Marriott, the brand’s founder. At JW Marriott, you can become part of a community, experience genuine camaraderie with diverse colleagues, and enjoy a work experience unlike any other. JW Marriott offers training, skill development, and recognition opportunities within a luxurious environment focused on holistic well-being—where you can pursue your passion. We believe that delivering exceptional guest care begins with caring for our associates—that’s the JW Treatment™. By joining JW Marriott, you become part of Marriott International’s brand portfolio. **A place where you can do your best work, achieve your goals, join an outstanding global team, and become the best version of yourself.**