Job Profile: At Vista, we believe exceptional client experiences are built on attention to detail, proactive communication, and a commitment to continuous improvement. For over 20 years, we have been delivering world\-class, personalized service, and we are now expanding our team of Client Services Executives. This role is perfect for individuals who thrive in fast\-paced environments, are excellent team\-players, enjoy problem\-solving, and want to grow their career in customer service, operations, or leadership. Your Responsibilities: As a Client Services Executive, you will be the first point of contact for clients, ensuring every interaction reflects our commitment to excellence. * Your responsibilities will include: * Managing client requests and bookings with precision and efficiency. * Managing and overseeing all operational aspects of the client's journey, ensuring all regulatory permissions are secured by gathering and verifying country\-specific requirements, including landing permits, weather concerns, crew readiness, and the documentation necessary for each flight to operate seamlessly. * Arranging tailored services beyond the flight itself, such as ground transfers, chauffeurs, and helicopter connections, to deliver a seamless end\-to\-end travel experience. * Anticipating challenges, resolving issues, and keeping clients informed at all times. * Coordinating across multiple teams to deliver seamless, end\-to\-end service. * Building trusted relationships with high\-profile clients through clear, professional communication. * Taking ownership of complex situations and ensuring the best possible outcome. * The Client Services team is available 24 hours a day, seven days a week. Our Executives work a shift pattern which includes both day and night shifts. Required Skills, Qualifications, and Experience: * Experience in a client facing role (hospitality, travel, aviation, luxury services, or related industries). * Ability to efficiently manage multiple digital systems at once, confidently navigating across several platforms and interfaces in real time. * Strong communication skills, with excellent written and spoken English. * The ability to stay calm, accurate, and solutions\-focused under pressure. * A collaborative mindset and genuine passion for delivering exceptional service. * Flexibility to work shifts, including evenings and weekends, as part of a global 24/7 team. We are as committed to your growth as we are to our clients: At Vista, you will benefit from: * Global experience: exposure to a diverse, international client base with dynamic, no\-two\-days\-the\-same challenges. * Tech: Access to multiple tech platforms and interfaces. * Career growth: a clear path to progression, with the chance to develop skills in client management, operations, and leadership. * Learning development: tailored training, ongoing coaching, and opportunities to move across departments and brands within our group.