Customer Support Manager – Technical Area.

Description

Job Summary: We are seeking an organized and communicative professional to manage technical support services, coordinate schedules, and provide remote customer support, with a strong focus on service quality. Key Highlights: 1. Integration into a dynamic and collaborative team 2. Initial and ongoing training 3. Job stability and growth opportunities We are expanding our team! We are looking for an organized, communicative individual with an interest in the technical field to join our team. Your responsibilities will include: Scheduling and managing technical support services; Organizing the team's schedule and coordinating vehicles; Managing tasks through our technical support software; Answering calls and providing remote customer support; Conducting follow-ups to ensure service quality and customer satisfaction. What we value: Strong communication and organizational skills; Basic computer knowledge (Excel, Outlook, management software); Prior experience in similar roles is an advantage but not mandatory. What we offer: Integration into a dynamic and collaborative team; Initial and ongoing training; Job stability and growth opportunities. Apply by sending your CV to \[emprego@alphashirt.pt] with the subject line: Customer Support Manager – Technical Area. Alphashirt, Lda \| Zona Industrial do Louriçal 81 \| 3105\-166 Louriçal Employment type: Full-time Experience: * Reception: 1 year (Mandatory)