Server

Description

Summary: Serve food and alcoholic beverages to guests, set tables, communicate with the kitchen, and ensure guest satisfaction while maintaining cleanliness and following company standards. Highlights: 1. Serve food and alcoholic beverages to guests 2. Communicate with kitchen regarding menu and orders 3. Maintain cleanliness and follow company safety policies **Additional Information** **Job Number**26061847 **Job Category**Food and Beverage \& Culinary **Location**Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600\-042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re\-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand\-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while maintaining the comfort and familiarity for which they are known worldwide. As a member of Marriott Hotels, you help fulfill the promise of "always delivering great hospitality" by providing warm, friendly, and modern service that embodies and expands a legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore a career at Marriott Hotels. By joining Marriott Hotels, you become part of Marriott International’s portfolio of brands. **Be** where you can do your best work, **act** with purpose, **belong** to an incredible global team, and **become** the best version of yourself. JW Marriott is part of Marriott International’s luxury portfolio and comprises more than 100 beautiful hotels in iconic cities and resort destinations around the world. JW believes in putting our associates first. When our associates are happy, our guests are happy. JW Marriott associates are confident, innovative, and authentic, representing the legacy of the company’s founder, J. Willard Marriott. Our hotels offer a unique professional experience where you are part of a community and enjoy genuine connections with a diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—provides an environment where you can pursue your dreams within a luxury setting focused on holistic well-being. Exceptional treatment of our guests begins with treating our associates well. This is the JW Treatment. By joining JW Marriott, you become part of Marriott International’s portfolio of brands. **Be** where you can do your best work, **act** with purpose, **belong** to an incredible global team, and **become** the best version of yourself.