Hypermarket Operator

Description

Job Summary: We are looking for a key player in customer relations, focused on proactivity and service quality, promoting digital solutions and loyalty to Auchan. Key Highlights: 1. Key player in customer relations, focused on attentiveness and enthusiasm. 2. Promoter of effective service and use of Digital solutions. 3. A close and informal environment that values diversity and inclusion. Join this team with the purpose of Nourishing a Better Life and Caring for the Planet. Every day, together, we build something great: becoming our customers’, partners’, citizens’, shareholders’, and especially our employees’ preferred brand. Our employees are at the heart of everything we do. That is why we commit to Respect for all, through relationships sustained by openness and closeness. Here, everyone counts. Discover everything we have to offer and join this forward-looking company! **Your Mission:** SUMMARY: * Be the key player in in-store customer relations, welcoming customers in an Attentive, Authentic, and Enthusiastic manner, guided by proactivity and service quality. * Promote effective and efficient service, and genuinely encourage the use of Digital solutions that make customers’ lives easier; * Listen and communicate with customers, seeking to meet their needs and offering ideas, tips, or solutions when necessary; * Possess in-depth knowledge of your specific department or service area, yet be capable of supporting and advising on products or services across the entire store; * Build trust-based relationships with customers, contributing to their loyalty to Auchan. **What We Expect From You:** * Preferably completed 12th grade; * Proactivity, dynamism, and commitment to the customer; * Eagerness to demonstrate your potential for growth; * Availability for rotating shifts. **What We Offer You:** * Merit-based salary policy; * Health insurance extendable to family members; * 22 + 3 vacation days; * Employee discount; * Annual bonus; * Employee shareholders; * A close and informal environment that values diversity, equity, and inclusion. ***Commitment to Equality and Diversity*** *At Auchan Retail Portugal, we promote responsible employment through a human resources policy grounded in respect for human rights and equal opportunities, regardless of gender, race, colour or ethnic or social origin, genetic or physical characteristics, language, religion or beliefs.*