Job Summary: We are seeking a Workplace L3 Specialist to design, implement, and maintain the Workplace environment, ensuring stability, security, and continuous evolution of endpoints. Key Highlights: 1. Advanced administration and troubleshooting of Workplace Windows and macOS environments 2. Design and implementation of Endpoint Management solutions 3. Participation in transformation and migration projects Let’s Shape the Future Together! **About Us** -------------------- Cegid is a European leader in cloud-based **business management solutions** (cash flow, taxes, ERP), human resources (payroll, talent management), accounting, retail, and entrepreneurial sectors. In a rapidly changing world, Cegid and its **6,000 employees** make more possible by helping our 750,000 customers unlock their potential through innovative and purpose-driven business solutions. ***Make more possible*** is our vocation. It reflects who we are, how and why we do things the way we do for our customers. Thanks to this, we can affirm that we work every day to shape your future, our future, and the future of our customers’ businesses — a future we have been defining for years alongside our employees, inventing solutions that change the way people work, enabling sustainable performance. **@IT Transformation** Cegid is initiating the transformation of its internal IT and infrastructure through modernization and simplification of its technology footprint, implementation of a new operational model, and a new service-catalogue-oriented and globalized organization — aligned with the group’s growth and international expansion. As an IT systems and security professional, you will contribute your specialized expertise in security and IT infrastructure to evolve our security and infrastructure landscape. The Workplace L3 Specialist is responsible for the design, implementation, maintenance, and advanced troubleshooting of the Workplace environment, ensuring the stability, security, and continuous evolution of endpoints and associated services. You will act as Level 3 support, with strong technical and architectural focus, collaborating with security, infrastructure, and service delivery teams. **Your Mission:** * Advanced administration and troubleshooting of Workplace Windows and macOS environments * Design and implementation of Endpoint Management solutions * Automation of tasks and processes using PowerShell * Management and optimization of security and compliance policies * Level 3 support and resolution of complex incidents * Participation in transformation and migration projects * Creation of technical documentation and procedures * Technical support to Level 1 and Level 2 teams **About You** -------------------- * Minimum 5 years of experience in **Workplace environments**, including: + Microsoft Intune + PowerShell (Automation and troubleshooting) + SCCM / MECM + Microsoft Entra ID (Azure AD) + Active Directory (On\-Premises) + Group Policy Objects (GPO) + Microsoft 365 (Office, Exchange, SharePoint, Teams) + ServiceNow + ITIL * Proven experience in **Level 3 support** * **Microsoft certifications** (preferred) * **Fluent English and French** **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and your **potential** to learn and grow alongside us. We offer a professional environment where each person can fully flourish and express their uniqueness. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director
João Santos
Indeed · HR
João Santos
Indeed · HR
