Job Summary: The professional will respond to and follow up on customer requests, register contacts, and support the team in organizing daily tasks. Key Highlights: 1. Good oral and written communication skills, with a passion for customer interaction. 2. Organizational skills and attention to detail, with ease in using digital tools. 3. Ability to resolve situations calmly and professionally. **Main Responsibilities:** * Respond to information requests * Follow up on customer requests * Register contacts and update information in the system * Forward cases to the responsible department * Monitor requests until resolution * Support the team in organizing daily tasks. **Profile Requirements:** * Good oral and written communication skills * Passion for customer interaction * Organizational skills and attention to detail * Proficiency in using computers and digital tools * Ability to resolve situations calmly and professionally. **Conditions:** * 100% remote work in Portugal; * Initial training * Team support during onboarding * Work schedule from Monday to Friday * Opportunities for professional growth. Benefits: * Company car * Housing allowance * Remote work Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
