Job Summary: We are seeking a maintenance professional passionate about hospitality to manage daily tasks and operations, with a focus on customer service, in an informal yet demanding environment. Key Highlights: 1. Join the team at the Comporta reference unit 2. Informal yet demanding environment with strong team appreciation 3. Focus on excellence and passion for hospitality Join our team and grow with us. The Comporta reference unit is looking for a candidate to join its team and work rotating shifts. An informal yet demanding environment where the team is paramount. Well-defined procedures and standards. We seek an excellent, ambitious professional passionate about hospitality. 1\. Hierarchical Position \- Reports to the Maintenance Manager and holds a central role across the unit's entire operation. Key objectives include daily management of maintenance tasks and all related operations, with emphasis on customer service; 2\. Working Hours: 8 hours per day, 40 hours per week on rotating shifts; 3\. Start Date: Immediate commencement; 4\. Contract Type: 12-month contract; Responsibilities: Be accountable for and manage all customer interactions and shift responsibilities, including: Operational \- Verify proper functioning of all equipment; manage material stock levels; ensure the department has all necessary materials and equipment for correct function execution; implement preventive maintenance strategy and procedures; perform required repair and maintenance functions within the unit; Capabilities \- Perform duties within a priority framework, efficiently and diligently, ensuring all issues are resolved as promptly as possible; Strategy \- Communicate key information such as task completion, problem resolution, or need for intervention; maintain the preventive maintenance plan and execute daily, weekly, and monthly interventions to minimize departmental costs; uphold operational standards and minimize maintenance costs, while maintaining autonomy in resolving simple issues; report any maintenance, stock, or equipment issues; Partners \- Maintain good relationships with equipment service providers professionally and efficiently, ensuring our requests and needs are addressed promptly; maintain strong collaboration and empathy with the Reception and Housekeeping departments to ensure efficient and professional handling of guest repairs and requests; Financial \- Assist in budget management, petty cash administration, and accurate expense reporting; Customers \- Act in accordance with guest requests and ensure they are fulfilled even in your absence, always providing clear written communication; listen attentively to guest complaints and concerns, resolving them professionally, efficiently, and empathetically; Knowledge \- Be familiar with fire safety and emergency plans and respective procedures to ensure guest safety and act when necessary; know the facilities, equipment, and materials used for repair, maintenance, or reporting to responsible partners; Maintain an organized and tidy workspace; Other tasks necessary to deliver services Only applications submitted with a CV including a photo sent to rh.cp@almalusahotels.com will be considered. Employment Type: Full-time Compensation: €1,200.00 \- €1,250.00 per month Benefits: * Meal card/ticket * Health insurance * Transportation allowance Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
