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FRONT-OFFICE TRAINEE - IEFP INTERNSHIP | SUBLIME COMPORTA

At Sublime Hotels Group, we believe excellence is achieved through a combination of talent, dedication, and passion. We are committed to delivering memorable experiences to our guests and creating an inspiring and enriching work environment for our team members. With great enthusiasm, we present our Hotel Group \- Sublime Hotels \- which currently includes one Hotel, one Beach Club, and two restaurants in Comporta, as well as one Hotel and one restaurant in Lisbon. We are looking to strengthen our team with: **Front-Office Internship (6 months) \- \+Talent Program by IEFP** **Responsibilities**: * Assist in customer service and guest reception, learning to communicate clearly and courteously; * Observe and help resolve guest inquiries and requests, developing customer service skills; * Actively participate in initiatives aimed at customer satisfaction; * Help maintain the reception area environment, promoting a professional and welcoming image; * Become familiar with hotel management software and administrative records; * Participate in supporting the organization and coordination of the front-office department; * Assist in managing check-in and check-out procedures, understanding internal hotel processes; * Participate in other duties related to the role. **Requirements**: * Higher education in Tourism, Hotel Reception, Hotel Management, or similar (mandatory); * Eligible for the IEFP program (mandatory); * Proficiency in Outlook and Office 365; * Fluent in English, both spoken and written; * Resilience and determination; * Dynamic, proactive, and autonomous; * Ability to work independently and as part of a team; * Willingness to learn and quickly adapt to new situations; * Genuinely friendly service-oriented attitude; * Commitment to embracing Sublime's Mission, Vision, and Values. **Benefits**: * Internship contract and stipend under the \+Talent IEFP program; * Integration into a prestigious hotel group with strong reputation and continuous growth; * Opportunity to work alongside a team of outstanding professionals; * Dynamic and evolving work environment focused on employee development and well-being; * Accommodation (if applicable); * Staff transportation and meals provided; * Initial and ongoing training. **Privacy Statement \- Recruitment and Selection** Your personal data will be processed by SUBLIME STAY, S.A., Tax ID 510677185, as Data Controller, for recruitment and selection purposes. If you are not selected, your data will be retained for up to 18 months after application for consideration in future similar opportunities. SUBLIME STAY, S.A. has implemented the necessary technical and organizational measures to ensure data security, integrity, and confidentiality, in compliance with the GDPR. Data may be shared with entities within the SUBLIME group for the mentioned purposes. For more information, please consult our Privacy Policy at www.sublimecomporta.pt. **Your talent in Sublime mode.** —

R. do Sado 8, 7580 Comporta, Portugal