Assistant Security Manager

Description

Job Summary: The Assistant Security Manager will play an essential role in protecting guests, employees, facilities, and assets, ensuring high security standards and emergency response. Key Highlights: 1. Protection of guests, employees, facilities, and assets 2. Leading and training the security team 3. Highly demanding operational environment with high standards of hospitality Na Praia is not just a hotel. We celebrate nature and the excellence of Portuguese hospitality. We are more than a team: we are a community that values talent, curiosity, and authenticity. We believe success stems from uniting our differences, making our work unique. Na Praia is where ideas and people converge to transform our guests’ experience. We deeply value our culture—a culture that transcends the everyday. Every employee is a vital piece of our collective success, and we ensure recognition of their contributions. Together, we cultivate a space of pride, prosperity, and inclusion, where every idea matters. We care for one another, building a thriving community that drives our shared success. At Na Praia, we work together. **WHAT WE ARE LOOKING FOR** We seek much more than talent; we aim to build a community of people passionate about Na Praia, who share our vision and play a fundamental role in cultivating an internal culture that is welcoming, respectful, and growth-oriented. Each person is carefully selected to work at Na Praia—whether for their unique experience, passion for hospitality, character, or alignment with our core values. **WHAT WE EXPECT FROM YOU** Commitment to ethics and integrity: act with honesty, transparency, and respect in all interactions, both with guests and colleagues. Creativity and innovation: we seek individuals who challenge the status quo and bring new solutions to old problems. Team spirit: only together can we achieve the extraordinary. Commitment to excellence: every task, no matter how small, is an opportunity to showcase your best self. Passion for hospitality: ensure every moment experienced at Na Praia is a genuine connection and welcoming experience, making us unique. **THE ROLE WE HAVE OPEN** At the heart of hotel operations, the Assistant Security Manager will play an essential role in protecting guests, employees, facilities, and assets, ensuring high standards of security, prevention, and emergency response. **KEY RESPONSIBILITIES** * Support the Security Manager in daily supervision of departmental operations, ensuring protection of guests, employees, facilities, and hotel property; * Lead, train, and supervise the security team, promoting high performance levels and compliance with internal procedures; * Support administrative management of the department, including scheduling, attendance tracking, and payroll support; * Ensure compliance with confidentiality policies regarding guests, employees, and hotel information; * Serve as the point of contact with local authorities, government agencies, and other internal departments; * Manage and follow up on workplace accidents, ensuring continuous communication with People & Culture and insurance providers; * Conduct preventive patrols, identifying and correcting security, fire, and occupational health risks; * Monitor surveillance systems, support investigations, and prepare incident reports; * Respond professionally and promptly to emergency situations, including fire alarms, medical incidents, and security events; * Support security prevention, awareness, and training programs; * Collaborate with other departments during events and high-risk operations; * Ensure operational security services, including key control, lock assistance, safe management, and door-opening procedures. **IMPORTANCE OF THE ROLE** This role will have a direct impact on the safety, trust, and experience of our guests and employees. In a highly demanding operational environment, the Assistant Security Manager will be a key element in creating a safe, organized, and hospitality-aligned environment. **IDEAL PROFILE** * More than 5 years of experience in security management roles within hotels or resorts, preferably in high-guest-flow operations; * Proven experience in leading, training, and coordinating security teams; * Solid knowledge of hospitality security operations, crisis management, and emergency response coordination; * Experience with access control systems, video surveillance, VIP protection, and privacy management; * Ability to implement SOPs, conduct risk assessments, and ensure operational compliance and reporting; * Experience in pre-opening environments and managing external vendors and service providers; * Strong analytical ability, organizational skills, and proactive thinking; * High resilience under pressure, with swift and effective decision-making; * Excellent interpersonal communication and relationship-building skills with multidisciplinary teams; * Discreet profile with a strong sense of confidentiality and emotional intelligence; * Proactivity, adaptability, and strong problem-solving skills; * Proficiency in Microsoft Office; * Fluency in Portuguese and English (mandatory); * Ability to stand/walk for extended periods and lift up to 23 kg. We want to hear your story: if you have the energy, vision, and willingness to grow with us, we’re ready to listen—and tell you more about us. Send us your CV. **Be part of our story. Be part of Na Praia.** Work location: On-site