Restaurant Manager (M/F/N)

Description

Job Summary: The professional will ensure service quality at the hotel property, guaranteeing customer satisfaction and managing the food and beverage service team. Key Highlights: 1. Ensure service quality and customer satisfaction 2. Team management and training 3. Results-oriented approach and excellence in customer service AP Hotels \& Resorts Group is seeking a professional for its hotel property in Montargil. The candidate to be hired has the primary responsibility of ensuring the service quality required by the Group, complying with all standards and procedures, and guaranteeing overall customer satisfaction. **Responsibilities:** * Ensure food and beverage service to guests/customers; * Ensure recruitment, training, and management of team members; * Organize service operations, including scheduling; * Manage reservations and control stock levels; * Calculate and monitor departmental ratios; * Control, issue, and verify departmental bills and consumption records; * Ensure customer loyalty through the team’s professional conduct. **Requirements:** * Professional qualification in Hospitality/Catering; * Proven experience in similar roles (minimum 3 years); * English language proficiency; French is preferred, and knowledge of other languages is valued; * Solid user-level knowledge of Office applications and the Internet; * Customer service excellence orientation; * Efficiency and results-oriented mindset; * Strong commercial and numerical aptitude; * Excellent knowledge of HACCP; * Strong communication skills; * Strong organizational and leadership abilities; * Availability for rotating and shift-based schedules. **Will we naturally stand out together? We count on you at AP Hotels \& Resorts!**