Description
Job Summary:
The professional will respond to and follow up on customer requests, register contacts, and support the team in organizing daily tasks.
Key Highlights:
1. Good oral and written communication skills, with a passion for customer interaction.
2. Organizational skills and attention to detail, with ease in using digital tools.
3. Ability to resolve situations calmly and professionally.
**Main Responsibilities:**
* Respond to information requests
* Follow up on customer requests
* Register contacts and update information in the system
* Forward cases to the responsible department
* Monitor requests until resolution
* Support the team in organizing daily tasks.
**Profile Requirements:**
* Good oral and written communication skills
* Passion for customer interaction
* Organizational skills and attention to detail
* Proficiency in using computers and digital tools
* Ability to resolve situations calmly and professionally.
**Conditions:**
* 100% remote work in Portugal;
* Initial training
* Team support during onboarding
* Work schedule from Monday to Friday
* Opportunities for professional growth.
Benefits:
* Company car
* Housing allowance
* Remote work
Work Location: On-site