Customer Support Consultant – Remote Work

Description

Job Summary: Professional responsible for managing requests, customer service, and follow-up, providing information about services and updating internal records. Key Highlights: 1. Initial training and onboarding 2. Stable and professional work environment 3. Opportunity for career advancement within the company **Main Responsibilities:** * Daily management of received requests; * Customer service and follow-up; * Provision of information regarding services; * Updating internal data and records; * Monitoring requests until completion. **Profile:** We value a dynamic, courteous, and organized individual with strong communication skills and ease in using digital tools. Prior customer service experience is an advantage. **Conditions:** * Fully remote work arrangement; * Initial training and onboarding; * Regular working hours from Monday to Friday; * Stable and professional work environment; * Opportunity for career advancement within the company. Benefits: * Internet access * Provided language training * Flexible working hours Work Location: On-site