Head Waiter/Waitress

Description

Job Summary: The new AXIS AVENIDA in Viana do Castelo is seeking a Head Waiter/Waitress with passion for F&B, team management experience, and a focus on excellence in customer experience. Key Highlights: 1. Join a solid and growing project 2. Contractual stability 3. Performance bonus and birthday day **The new AXIS AVENIDA in Viana do Castelo is looking for a Head Waiter/Waitress (M/F) to join its team.** If you are passionate about the F\&B sector, enjoy leading teams, and seek a project where you can make a difference in customer experience, this opportunity is for you. **Profile** * Proven experience in organizing and managing front-of-house service * Solid knowledge of F\&B * Experience in team management and development * Strong customer orientation and commitment to service quality * Excellent communication and interpersonal skills * Dynamism, proactivity, and sense of responsibility * Organizational, planning, and autonomous capabilities * Professional and well-groomed appearance * Proficiency in English (knowledge of Spanish and French is an advantage) * Residence in Viana do Castelo or surrounding areas **Responsibilities** * Coordinate and supervise front-of-house and bar service, ensuring high-quality standards * Lead, motivate, and develop the team * Ensure excellence in customer experience by anticipating needs and managing expectations * Implement and monitor continuous service improvement initiatives * Guarantee compliance with operational procedures * Report service performance to Management **We Offer** * Salary conditions commensurate with experience and role * Integration into a solid and growing project * Contractual stability * Performance bonus * Birthday day * Rotating days off If you wish to join this project, please send your CV with the reference **"HEAD WAITER/WAITRESS (M/F)"** to: **candidaturas@axishoteis.com** *Only applications meeting the requirements and sent to the indicated email address, accompanied by a Curriculum Vitae, will be considered.*