Workshop Receptionist

Description

Job Summary: We are seeking a Workshop Receptionist to provide in-person and telephone customer service, manage appointments, and monitor the repair process. Key Highlights: 1. Customer service and communication with clients, mechanics, and technical supervisors 2. Scheduling management and repair orders 3. Integration into a solid company offering continuous training Raisemeup is currently recruiting a Workshop Receptionist (m/f) for Funchal. Our Client A leading company in the sales and maintenance of multi-brand vehicles. Responsibilities \- In-person and telephone customer service; \- Vehicle reception and service request registration; \- Creation, monitoring, and closure of repair orders; \- Service scheduling and workshop calendar management; \- Communication among clients, mechanics, and technical supervisors; \- Preparation of quotations, invoices, and other administrative documents; \- Cash handling and payment processing (where applicable); \- Updating computer systems and document archiving; \- End-to-end customer follow-up, ensuring clear information regarding timelines and costs. Requirements \- Minimum secondary education qualification; \- Prior experience in customer-facing roles (preferably in a workshop or automotive sector); \- Proficiency in user-level computer applications; \- Strong organizational skills and ability to manage priorities; \- Excellent communication skills and customer orientation; \- Sense of responsibility, accuracy, and proactivity; \- Ability to work under pressure and as part of a team. Our Client Offers \- Competitive salary package commensurate with experience and expertise; \- Integration into a reputable and stable company; \- Continuous professional training. Employment Type: Full-time Work Location: On-site