Key Account Manager (KAM)

Description

Summary: Join a dynamic team as a Key Account Manager, leveraging your talent and our technology to drive client success and shape the digital future. Highlights: 1. Architect your own success through innovative projects and continuous learning. 2. Be part of a team that values diversity, inclusion, and celebrates achievements. 3. Drive change and be at the forefront of digital transformation. Change your job, change your workplace, change your future... We build the future with the essence of excellence: **Your Talent, Our Technology**, an unstoppable team at the forefront of the digital age, inspired by the harmony and innovation of Japanese culture. Our motto is **\#Imagine.Change**. Imagine a place where your ideas are not only welcomed but are the driving force behind our evolution. In our company, **we invite you to be the architect of your own success**, exploring innovative projects and constantly challenging your limits. **\#LetPeopleSucceed**. It's not just a job; it's an adventure of discovery and continuous learning. Here, every day is an **opportunity to learn something new**, collaborate with the best, and be part of something truly extraordinary. Furthermore, in our work culture**, diversity and inclusion** are fundamental pillars. We value unique voices and celebrate the richness they bring to our team. Together, we are building an environment where everyone thrives. WHAT ARE WE LOOKING FOR? As a **Key Account Manager (KAM)**, you will be responsible for: * Positioning **RICOH** as the **preferred and trusted provider** across all business areas within the assigned accounts *(excluding service and asset areas where a dedicated Service Manager is in place)*. * Understanding and applying **best practices** implemented in similar accounts and transferring that knowledge to your portfolio. * Defining, executing, and continuously updating the **Account Plan** for each assigned key account in a dynamic and ongoing manner. * Communicating the company’s **value proposition** to position RICOH as a reference partner across different customer business areas. * Proactively identifying **areas for improvement and optimization** within customer environments, with a strong focus on **cost reduction and efficiency**, including: + Fleet optimization initiatives + Document process outsourcing + IT Applications and IT Infrastructure optimization * Managing and leading **commercial transactions** identified within each account, reinforcing RICOH’s strategic positioning. * Actively driving **upselling and cross\-selling opportunities** across the RICOH portfolio. WHAT DO YOU NEED? * Bachelor’s degree or higher in **Business Administration, Economics, Engineering**, or similar fields. * Strong background related to **Management, Business Administration**, or **IT Infrastructure, Security, and Enterprise Applications (ERP, etc.)**. * Minimum of **3 years of commercial experience** in roles focused on **prospecting and new business development**. * Experience within **technology companies or technical / industrial product environments** is required. * Proven experience managing **complex customer relationships** and solution\-based sales. * **High level of English** (spoken and written) is mandatory. WHAT DO WE OFFER? **Work\-Life Balance:** Enjoy the afternoon of your birthday and other free days as 24th of December, so you can celebrate it as you deserve. **Excellent Work Environment**: We love celebrating our successes as one big family. Don't miss out on our Christmas parties, Summer Party, and other charitable and sports events If you want to join a **passionate team, tackle exciting challenges, and shape the digital future**, we're looking for you! Discover how your talent can drive the next era of technology. **Join us** and be part of the **revolution** that's transforming the tech landscape. **Your future awaits here!** **\#IMAGINE.CHANGE \#LetPeopleSucceed** FUNCTION### **Commercial** LOCATION### **Lisboa** CONTRACT TYPE### **Plantilla RICOH** CLOSING DATE### **16\-Jun\-2026**