Key Account Manager

Description

Job Summary: Manage key accounts in Oncology and Neuroscience to drive business growth, optimize the patient journey, and ensure access to IPSEN products. Key Highlights: 1. Manage key accounts in Oncology and Neuroscience 2. Develop relationships with healthcare stakeholders 3. Promote early diagnosis and quality of care **JOB DESCRIPTION** **(Job Position Description)** **Position** Position Title: Key Account Manager Portugal Department / Function: Sales – Oncology & Neurosciences Manager (Name, Position Title): Rita Pinto, Country Lead Portugal Work Location: Southern Portugal **Position Summary / Mission** * Generate clinical demand for Oncology and Neuroscience brands among key accounts, proactively identifying business opportunities, presenting value propositions aligned with stakeholders’ needs and objectives, and recommending solutions to drive and develop the business. * Develop strong knowledge of and relationships with various decision-makers involved in the decision-making process, and identify optimal opportunities to improve the patient journey, promote early diagnosis, and enhance healthcare quality. * Ensure market access for IPSEN products, guaranteeing the profitability level defined by the company and in alignment with Business Unit strategies and volume targets. * Deliver appropriate business support and generate added value for the account through collaborative, cross-functional, and integrated work that ensures availability of IPSEN products. * In all cases, adhere to the company’s overall strategies and BU guidance, as well as all internal procedures, policies (local and corporate), applicable legislation, and ethical and deontological codes. **Main Responsibilities / Expectations** * Gain detailed knowledge of various stakeholders and their respective authority and influence regarding IPSEN products within the assigned territory. Build robust contact networks enabling IPSEN to obtain priority and early access to information, ensuring a competitive and proactive position in any procedure. * Establish and maintain continuous, long-term collaborative partnerships with stakeholders across the entire healthcare ecosystem, co-creating solutions that optimize the patient journey. * Select and segment IPSEN accounts (based on their potential for IPSEN products and the company’s market share). Update, renew, and classify the medical database according to segmentation matrices defined at each point in time. * Manage the regional budget: autonomy to allocate the budget under one’s responsibility, always investing in accordance with the Deontological Code and centrally defined guidelines (ensuring maximum coordination with business objectives set by BUs). * Monitor implementation of agreed-upon commitments, proposing corrective actions in case of deviations from the Plan. * Collect Competitive Intelligence on any element relevant to market access of our products, ensuring its rapid dissemination to all involved teams. Maintain awareness of market developments. * Participate in meetings of various teams (RC, cross-functional meetings, coordination meetings, etc.) as requested by respective leads. * Visit specialist physicians in the assigned region at frequencies defined by the Business Unit, informing them about Business Unit products per the established medical visit plan. Develop and maintain deep product knowledge for assigned products. * Propose to one’s line manager the list of specialists to be invited to congresses, symposia, and scientific events aligned with the scientific-promotional activities of assigned products. * Ensure IPSEN is recognized as the partner of choice for optimizing the patient journey and healthcare quality. * Promote an ethical culture through application of reference documents (Ethical Code of Conduct, Global Policies, etc.) defining Ipsen Standards, compliant with laws, regulations, and industry codes. **Knowledge, Skills and Experience** Education / Certifications: Ideal: * Bachelor’s degree in Health Sciences or related field. * A Master’s degree or postgraduate qualification in Pharmaceutical Marketing would be advantageous. Minimum: * Secondary education in Science-related fields Professional Experience: Ideal: * 4 years in a similar role; experience in oncology and/or urology would be valued. Minimum: * 2 years in a similar role Languages: * Portuguese * English B1 * Other languages are an asset **Key Technical Competencies Required** * Customer orientation * Communication * Teamwork * Analytical ability **One Ipsen Way of Being** **(The following applies to all employees and describes how to act with a biotech mindset)** **We Trust Each Other** * Respect one another and all our stakeholders; empower others * Respect and embrace inclusion and diversity; facilitate feedback and foster a culture of dialogue * Adopt cross-team collaboration * Be transparent and share information **We Share and Learn Every Day** * Proactively learn from others and from experiences; listen and remain open to perspectives and needs of all stakeholders * Seek transformation through innovation; innovate **We Own Our Outcome** * Be accountable, assume responsibility, define clear expectations and prioritize. * Be motivated by results and added value—not solely task-oriented * Present solutions * Pursue continuous improvement to become ever better * Assume personal ownership of our corporate social responsibility strategy **We Honor Our Word** * Lead by example and fulfill commitments * Ensure ethical decision-making and maintain compliance at all times * Never compromise on quality * Care for our employees, patients, society, and environment **We Drive to Win Together** * Be entrepreneurial * Act swiftly to transform ideas into action; be agile * Believe in the possibility of making a difference * Celebrate successes * Promote inclusion of talent and diversity *The statements contained in this document reflect the general details necessary to describe the main functions of this position, the level of knowledge and skills generally required, and the scope of responsibility, but should not be considered a complete list of job requirements. Employees may perform other tasks as assigned, including work in other functional areas to cover absences or substitutions, assist during workload peaks, or offset specific workloads.* *This description should not be interpreted as an exhaustive list of duties, responsibilities, or requirements for the position. This job may change or require assuming additional tasks at any time. Employees may be asked to perform different or additional tasks as assigned. All employees are expected to comply with all company policies and exemplify company values in their conduct.* We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.