Cleaner

Description

Summary: This position, within the Housekeeping & Laundry team, involves maintaining cleanliness and order in public areas and employee-only spaces while ensuring adherence to quality standards. Highlights: 1. Be part of an incredible international team. 2. Develop a luxurious, exclusive, and unparalleled service. 3. Benefit from a work environment that values diversity. **Additional Information** **Job Number**25159200 **Job Category**Housekeeping \& Laundry **Location**Penha Longa Resort, Estrada da Lagoa Azul Linho, Sintra, Portugal, Portugal, 2714\-511 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Clean public and employee-only toilets and showers. Clean windows in public and employee-only areas. Clean floors in public and employee-only areas using designated products, supplies, and equipment. Dust surfaces in designated areas. Empty trash bins and ashtrays from public areas into appropriate containers. Inspect furniture condition to ensure no rips, snags, or stains, and report damages. Clean and maintain lighting fixtures. Place warning signs to restrict access when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report maintenance issues or preventive maintenance needs in public areas or guest rooms. Follow and apply all safety policies and procedures of the brand; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company property. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Move at required speeds to respond to work situations (e.g., run, walk, jog). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Grasp, rotate, and manipulate objects of varying sizes and weights requiring excellent hand-eye coordination and dexterity. Reach objects above head height and below knee level, including bending, twisting the body, pulling, and squatting. Move through narrow, confined, or elevated spaces. Move across sloped, uneven, or slippery steps. Climb up and down ladders. Ascend and descend service stairs and ramps. Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) unassisted, and over 55 pounds (25 kg) with assistance. Push and pull loaded housekeeping carts and other work equipment on sloped and uneven surfaces. Stand, kneel, sit, or walk for extended periods or at high frequency during a full shift. Perform all other tasks as assigned by supervisors that are consistent with the position. RECOMMENDED QUALIFICATIONS Education Level: No high school diploma or equivalent secondary-level education Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. Licenses or Certifications: None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We have fostered an environment where our associates’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences among our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* In more than 100 award-winning properties worldwide, The Ritz-Carlton staff creates such exceptional experiences that they remain etched in guests’ memories long after their stay. The brand attracts the finest hospitality talent from around the globe, who uphold the tradition of creating unforgettable memories. We believe that every person can succeed if given the means to be creative, caring, and empathetic. Each day, we define the standard for luxurious, exclusive, and unparalleled service worldwide. It is our great pride to deliver excellence in comfort and hospitality to our guests. Your role will be to ensure that The Ritz-Carlton’s standards of excellence are upheld daily, elegantly and thoughtfully. These standards form the foundation of The Ritz-Carlton properties and drive us to exceed expectations every day. It is through these standards—and our belief that our culture contributes to our success—that The Ritz-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, including our Employee Promise, Credo, and Service Values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz-Carlton team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.