Description
Job Summary:
We are looking for an energetic and customer-oriented receptionist to handle check-ins/outs, reservations, and ensure a welcoming atmosphere at our international hostel.
Key Highlights:
1. Join a relaxed and international team
2. Opportunity for growth within an international hostel chain
3. Excellent working environment
We are looking for a receptionist to join our team at **Sant Jordi Hostels Lisbon**! If you have energy, enjoy working with people, and want to be part of a relaxed and international environment, we want to meet you!
**What we offer:**
* 6-month contract (with possibility of renewal);
* Competitive salary commensurate with the role and demonstrated experience;
* Opportunity for growth within an international hostel chain offering an excellent working environment.
**Schedule (40 hours per week with fixed days off):**
* **Wednesday, Thursday, and Friday:** 4:30 PM – 12:30 AM
* **Saturday and Sunday:** 12:00 AM – 8:00 AM
* *(Fixed days off on Monday and Tuesday)*
**Main Responsibilities:**
* Welcoming our guests with friendliness and availability;
* Performing check-ins, check-outs, and providing general customer support;
* Administrative support and billing;
* Managing reservations and communicating with guests via various channels;
* Ensuring the reception area and common spaces are always tidy and welcoming.
**We are looking for someone who:**
* Is friendly, smiling, and strongly customer-oriented;
* Holds **Portuguese nationality** or a valid **residence permit/work visa**;
* Is fluent in **English and Portuguese** (additional languages are a plus);
* Has prior experience in hostels, hotels, or short-term rentals (preferred);
* Is punctual, responsible, and adept at problem-solving;
* Has user-level proficiency in Microsoft Office.
**How to apply:** If you believe this opportunity is right for you, please send your CV with photo to: **manager.lisbon@santjordihostels.com**.
Employment Type: Full-time
Compensation: €946.00 – €1,600.00 per month
Benefits:
* Internet access
* Meal card/ticket
* Commercial discounts
* Transportation allowance
Experience:
* Front desk/reception: 1 year (preferred)
Language:
* English (mandatory)
* Portuguese (mandatory)
Work Location: On-site