Customer Support Consultant – Sintra

Description

Job Summary: We are seeking a dynamic Customer Consultant to handle requests, resolve issues, and support administrative processes, ensuring excellent and personalized service. Key Highlights: 1. Integration into a dynamic, results-oriented team 2. Continuous personal/professional training and development 3. A collaborative, positive, and motivating environment **Customer Consultant – Sintra (Linhó) | Full-Time** We are recruiting a **Customer Consultant** to join a dynamic, results-oriented, and excellence-driven team. This opportunity is ideal for those who enjoy direct customer interaction and wish to deliver high-standard service. **Key Responsibilities** * Manage and follow up on customer requests, ensuring close, efficient, and personalized service; * Respond to inquiries, clarify doubts, and resolve complaints with empathy and effectiveness; * Support administrative processes related to accounts, registrations, and customer orders; * Monitor performance indicators and contribute to continuous service improvement; * Collaborate with the team to ensure consistent, high-quality service. **Desired Profile** * Minimum education: 12th grade; * Experience in customer support or similar roles (valued); * Excellent communication, persuasion, and problem-solving skills; * Strong planning, organizational, and analytical abilities; * Proactive attitude, teamwork spirit, and strong results orientation; * Rigor, responsibility, and customer focus; * Immediate availability. **What We Offer** * Stable contract with prospects for continuity; * Schedule: Monday to Friday, from 09:00 to 18:00 (1-hour lunch break); * Initial training and ongoing mentoring, focused on personal and professional development; * Performance bonuses linked to individual and team results; * Integration into a collaborative, positive, and motivating environment where success is achieved collectively. **Ready for the next step?** If you wish to build your career in Customer Service and Consulting and contribute to an exceptional experience, submit your application and join a team that values dedication, quality, and results! Job Type: Full-Time, Full-Time/Full-Time Compensation: €950.00 – €1,100.00 per month Benefits: * Internet access * Meal card/ticket * Free parking