Maintenance

Description

Summary: Responsible for responding to guest repair requests, performing preventive maintenance, and maintaining hotel equipment and facilities. Highlights: 1. Resolve maintenance issues with guests 2. Perform preventive maintenance on tools and equipment 3. Develop positive professional relationships **Additional Information** **Job Number**26076630 **Job Category**Engineering & Facilities **Location**Rua Latino Coelho, 1, Lisbon, Portugal, Portugal, 1069 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Respond to and process guest repair requests. Communicate with guests to resolve maintenance issues. Perform preventive maintenance on kitchen and room mechanical equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all equipment shut-off valves and utility service shutoff levers for buildings. Maintain required inventory levels for maintenance and order necessary parts and supplies. Communicate daily activities and issues to other teams using approved communication standards and programs. Possess basic knowledge or ability to acquire knowledge in the following areas: HVAC and refrigeration, electricity, mechanics, plumbing, pneumatic and electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and building systems. Perform all surface preparation, painting, minor drywall and woodwork repairs, light bulb and air conditioner filter replacements, and thorough cleaning of painting or repair areas. Test, troubleshoot, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components—including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices—replace switches and electrical outlets, and other guestroom items. Program televisions and perform general engineering-related maintenance and inventory tasks. Use lockout/tagout procedures before performing maintenance work. Perform repairs to interior and exterior landscaping as well as exterior landscape sprinklers. Possess basic computer skills, including entering air handling unit schedules and adjusting temperature settings. Follow all company policies and procedures; report maintenance issues, hazardous working conditions, accidents, and injuries; successfully complete safety training and certifications; and store flammable materials per safety guidelines. Ensure wearing a clean, complete uniform; maintain a neat and professional appearance at all times while on duty; respect confidentiality when sharing information specific to the brand and/or hotel; and protect all company property. Greet and welcome all guests according to company standards; anticipate and address guest service needs; assist guests with disabilities; and thank guests with genuine appreciation. Adhere to quality requirements and standards. Develop positive and constructive professional relationships with peers; collaborate and support one another to achieve common goals; listen and respond appropriately to other employees’ concerns. Use clear and courteous language in all communications. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.7 kg) unassisted, and heavier items with assistance. Climb up and down stairs, service ramps, and ladders. Reach objects above head height and below knee level, including bending, twisting the body, pulling, and squatting. Enter and retrieve job-related information using computers. Perform other reasonable job duties as requested. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent, plus relevant professional or technical experience recommended. Relevant Work Experience: Experience in general maintenance, interior and exterior surface preparation and painting. Hotel maintenance/engineering experience is an asset. Supervisory Experience: No supervisory experience required. REQUIRED QUALIFICATIONS License or Certification: Valid driver's license *At Marriott International, we are committed to ensuring equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities for all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* When you join the Sheraton family, you become part of its global community. Since 1937, our properties have served as places of connection and exchange. Sheraton associates create a sense of belonging across more than 400 communities worldwide. We welcome our guests and help them build connections by offering enriching experiences and attentive service. If you are a team player who wants to deliver unforgettable experiences to your guests, we invite you to begin a new professional journey with the Sheraton brand. Help us fulfill our mission: to be a place that brings people together. By joining the Sheraton team, you also join the portfolio of Marriott International properties. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.