Description
Job Summary:
A growing company is seeking a Customer Support Technician to handle customer inquiries via email and chat, clarify doubts, and follow up on requests.
Key Highlights:
1. Professional and efficient customer service
2. Ability to work autonomously
3. Customer service experience will be valued
**Job Description**
A growing company is seeking a Customer Support Technician to join the team in a remote work arrangement.
**Main Responsibilities:**
* Handling customer inquiries via e\-mail and chat;
* Clarifying doubts and following up on requests;
* Recording and updating information in the system;
* Routing issues to the responsible departments;
* Ensuring professional and efficient customer service.
**Profile:**
* Strong communication skills in Portuguese;
* Basic computer knowledge;
* Organizational skills and attention to detail;
* Ability to work autonomously;
* Customer service experience will be valued.
**Conditions:**
* 100% remote work;
* Working hours from Monday to Friday;
* Initial training;
* Contract and remuneration based on role and experience.
Benefits:
* Internet access
* Free parking
* Flexible working hours
Work Location: On-site