**We are a company:** Eurostars Hotel Company (Hotusa Group) **Eurostars Hotel Company** is seeking hospitality professionals for the **Front Office** department at a **4* hotel** in Lisbon. **The selected candidate will be responsible for the following duties:** * Welcoming and assisting our guests from the time of reservation until check-out; * Managing complaints and resolving any type of incident to ensure guest satisfaction; * Participating in the front office’s financial management (billing, cash reconciliation, and nightly audit); * Answering the switchboard, making and receiving calls, and connecting them to the relevant extensions/departments. **The ideal candidate possesses the following qualifications:** * Education in Hospitality and Tourism; * Minimum of 1–2 years’ experience in a front office position; * Availability to work rotating shifts (especially night shifts); * Good command of English. **By joining Eurostars Hotel Company, you will enjoy the following benefits:** * 50% discount on stays at our high-quality hotels: enjoy up to 50% off all our outstanding 4*/5* hotels worldwide, and up to 20% off for your family members; * Training through The Power Business School: free and unlimited access to all courses (MBA, digital, IT, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active industry professionals; * Access to our Employee Club: enjoy various discounts and benefits across multiple categories (entertainment, technology, sports, fashion, etc.); * Complimentary hotel nights: through the Eurostars Hotel Company Referral Program, we reward referrals that result in hires. If you refer someone who is hired, you’ll receive complimentary hotel nights. **Requirements** :