Job Summary: We are seeking a Customer Manager for VW who will be responsible for customer reception, service, follow-up, service scheduling, and billing, proficient in digital tools with a focus on communication and organization. Key Highlights: 1. Experience in the role and excellent interpersonal communication 2. Customer orientation and organizational skills 3. Join a dynamic team within the largest Portuguese automotive group Welcome to the **Caetano** universe. We are the organization that brings together Salvador Caetano companies dedicated to automotive distribution and repair, with a **strong presence in Portugal and Spain**. We represent **21 automotive brands**, with over 100 sales and service locations—but we are much more than numbers: **we create mobility experiences that improve people’s lives.** VW is one of the brands we officially represent, supported by specialized teams that accompany each customer at every stage, **from car selection to after-sales**, ensuring a simple and confident experience. **We are always on the move, searching for talents who want to grow with us, learn quickly, and create solutions with real impact.** **What Does It Mean to Be a Customer Manager?** * Responsible for customer reception * Provides in-person and telephone customer service * Schedules services according to customer needs * Follows up on received vehicles * Handles billing for performed services * Proficient in digital tools supporting daily activities * Attentive, a good listener, and enjoys communicating * Organized, proactive, and able to work effectively in a team **What We Offer:** * An additional vacation day * Health insurance * Life and family project support allowances * Discounts on vehicles represented by Salvador Caetano * Benefits for purchasing products/services across various areas (leisure, technology, wellness, education, etc.) * Life insurance * Pension fund * Continuous training and development * Career progression opportunities within the Group, with strong national and international representation * Integration into a dynamic, youthful team within the largest Portuguese automotive group **What We Value:** * Experience in the role * Strong communication and interpersonal relationship skills * Customer orientation * Organizational ability * English language proficiency * Sense of responsibility **At Salvador Caetano, we help people move.** At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe talent diversity empowers our teams, fosters innovation-friendly environments, and drives business evolution. Here, we encourage differences and embrace them. Regardless of age, gender, ethnicity, or religion, Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
