Description
Job Summary:
We are seeking a Reservation Manager to coordinate reservations, optimize occupancy, and manage the customer experience across a restaurant group.
Key Highlights:
1. Integration into a solid and growing group
2. Dynamic work environment
3. Professional development opportunities
**We Are Hiring \| Reservation Manager – Restaurant Group**
Our Restaurant Group is looking for a **Reservation Manager** to join our team in **Estoril**.
If you are organized, communicative, customer-oriented, and thrive in the fast-paced restaurant industry, this opportunity is for you!
**Key Responsibilities**
* Management and coordination of all reservations across the restaurant group;
* Telephone, email, and online reservation platform support;
* Organization and optimization of restaurant occupancy;
* Direct contact with operational teams to ensure excellence in service;
* Handling special requests and monitoring the customer experience;
* Updating and maintaining the customer database.
**Candidate Profile**
* Excellent communication and customer service skills;
* Strong organizational skills and attention to detail;
* Ability to work under pressure and manage multiple tasks;
* Proficiency in standard computer applications;
* English language proficiency (mandatory); additional languages are an asset;
* Prior experience in similar roles or within the restaurant/hospitality industry is preferred.
**We Offer**
* Full-time employment contract;
* On-site working hours in Estoril;
* Two days off per week;
* Integration into a solid and growing group;
* A dynamic work environment and professional development opportunities.
**Work Location:** Estoril
If you believe you are the right fit and wish to join a team passionate about excellence in hospitality, please send us your application.
Compensation: €946.36 \- €1,960.39 per month
Work Location: On-site