Helpdesk Technician

Description

Job Summary: In this role, the professional will provide on-site and remote technical support for equipment and systems used at point-of-sale locations, ensuring proper installation, maintenance, and support. Key Highlights: 1. On-site and remote technical support for POS equipment and systems 2. Guarantee of installation, maintenance, and technical support 3. Dedicated team that values each employee's contribution At Sourcing Trust, we are committed to delivering innovative, reliable, and customized technology solutions that empower businesses to thrive in a rapidly evolving digital landscape. With a focus on excellence, integrity, and collaboration, we build lasting partnerships by understanding each client’s unique needs and offering specialized support across all stages. Our team is dedicated to fostering a positive and inclusive work environment where every employee’s contribution is valued, encouraging continuous growth, learning, and shared success. Join us and become part of a passionate organization driven by innovation and excellence. **About the position:** In this role, you will provide on-site and remote technical support for equipment and systems used at point-of-sale locations, ensuring their correct installation, maintenance, and technical support. **Requirements:** * Completed secondary education (12th grade); * Minimum of **1 year** of experience in Helpdesk or technical support roles; * Experience with **POS equipment**; * Knowledge of **SQL**; * Experience using **Sage 50C software**; * Valid driver's license; * Availability for **on-site work** and **travel**; * Availability for technical interventions outside regular working hours, when necessary. Work Location: Hybrid remote work in Lisbon