Job Summary: Vila Galé Hotels Group is seeking an Operational Management Assistant to support the management of all departments and the team, with emphasis on leadership and problem-solving. Key Highlights: 1. Multifunctional support for hotel management and operations 2. Opportunity to lead and train teams 3. Focus on conflict resolution and pressure management Vila Galé Hotels Group is looking for an Operational Management Assistant for its hotels in the Lisbon region. **MAIN RESPONSIBILITIES:** * Support the management of all hotel departments; * Conduct internal hotel audits and support the Quality, Environment and Safety department; * Directly assist the Human Resources department in developing and executing required activities; * Substitute the Director whenever necessary; * Support tasks across all hotel departments; * Assist in recruiting team members. **YOUR PROFILE** * Your education and experience are in Hotel Management, Tourism or related fields. * You possess leadership skills, enjoy sharing your knowledge, and have a natural talent for managing and training teams, always demonstrating a strong sense of responsibility. * You are capable of resolving internal conflicts and problems. You can work under pressure, manage costs, deadlines and schedules according to operational needs. * Communication is your middle name—you communicate effectively both with teams and with guests. You love selling, and your commercial spirit is evident in every situation. * You adapt quickly to any professional environment, possess computer and Excel skills, and are fluent in at least two foreign languages (English and another). * You care about your personal presentation, are organized, versatile, proactive and dynamic. * You also offer flexible working hours and willingness for geographical mobility. **WHAT YOU CAN EXPECT FROM VILA GALÉ** In addition to joining a dynamic company committed to social and environmental causes and that values its employees, you can expect: * Complimentary health insurance; * Internal training academy (e-learning, in-person and intensive programs); * Discounts on products and services, extendable to family members; * Access to partner discount catalog; * Annual performance-based bonus; * Complimentary stays; * Additional vacation days based on attendance; * Christmas and birthday gifts; * Internal mobility programs (national and international); * Internal initiatives/programs (e.g., cross-training, mentoring, recognition and much more); * Internal motivational, training and festive events; * Baby Kit for new parents; * Fast-tracked, personalized career progression plan; * Uniform laundry service; * Varied buffet offered at the hotel; * Integration into a positive, diverse and inclusive environment; * Social and environmental responsibility policies.
João Santos
Indeed · HR
João Santos
Indeed · HR
