Customer Support Assistant – Castelo Branco

Description

Job Summary: We are seeking a customer service professional focused on communication and problem resolution for a project centered on customer satisfaction. Key Highlights: 1. Telephone customer support and clarification 2. Identification of needs and presentation of solutions 3. Teamwork and proactive attitude We are recruiting for a customer service project. **Responsibilities:** * Telephone customer support and clarification; * Identification of needs and presentation of solutions; * Registration and follow-up of requests. **Requirements:** * Strong communication skills and empathy; * Proactive and responsible attitude; * Enjoyment of teamwork; * Experience in contact centers (preferred). **Offer:** * Stable employment contract; * Paid initial training; * Base salary + bonuses; * Health insurance; * Opportunities for career progression. **Location and Schedule:** * Castelo Branco (on-site); * Full-time, rotating shifts between 11:30 AM and 8:30 PM, Monday to Friday. If you seek growth opportunities within a solid project, apply now! Employment Type: Full-time