Job Summary: A professional to ensure the smooth functioning and service quality of the establishment, guaranteeing excellent customer service. Key Highlights: 1. Ensure the smooth functioning and efficient operation of the establishment. 2. Maintain high standards of quality in customer service and support. 3. Provide attentive and personalized service, encouraging customer return. We count on you to **Ensure the smooth functioning of the establishment:** Carry out and promote the necessary procedures for efficient operations, from preparation to customer service. **Guarantee service quality:** Maintain high standards of quality in customer service, delivering a positive and welcoming experience to every customer. **Deliver Excellent Service:** Provide attentive and personalized service, ensuring customer satisfaction and encouraging their return. Therefore, bring with you **Affinity with Food Service and Cafés:** Genuine interest in this field, with willingness to learn and grow. **Relevant Experience:** Preferably prior experience in food service, cafés, or similar roles. **Proficiency in IT Tools:** Knowledge of Office tools and Winrest software will be an advantage. **Technical Training in Food Service/Hospitality:** Technical-professional training in this area is valued and considered a differentiating factor. **What we offer you:** * Meal allowance either as a cash value or via Dá Card (whichever option is more advantageous for you); * Telecommunications plan including voice, data, and equipment for permanent employees; * Internal Mobility Programs for talent development; * Health and Life Insurance (for permanent employees), with optional extension of Health Insurance to family members under favorable conditions; * Onboarding and initial training plan, Continuous Training platform, and Financial Literacy Program; * Academic Awards and Merit Scholarships for employees’ children (regular and inclusive education), as well as Holiday Programs during school breaks; * Newborn Kit for your upcoming baby; * Annual Flu Vaccination, including administration (voluntary participation); * Somos Sonae Program, offering psychosocial, financial, and legal support to employees; * Mental Health Promotion Programs and Nutrition Consultations; * Discount and Partnership Program across over 300 leading brands; * Competitive salary.