Summary: This role involves driving the development and deployment of innovative, customer-centric sustainability solutions across Europe as a Sustainability Subject Matter Expert. Highlights: 1. Shape and expand UPS’s sustainable solutions portfolio 2. Lead cross-functional initiatives and virtual project teams 3. Combine innovation, customer impact, and sustainability leadership **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Customer Solutions Sustainability Development \& Implementation Specialist (Europe)** **\- Flexible open for European countries \-** **Job Summary** The Customer Solutions Sustainability Development \& Implementation Specialist is part of UPS’s **Solution \& Development (SOLDI)** organization within Customer Solutions. In this role, you act as a **Sustainability Subject Matter Expert (SME)**, driving the development and deployment of innovative, customer\-centric sustainability solutions across Europe. You will play a key role in shaping and expanding UPS’s **sustainable solutions portfolio**, supporting customers on their decarbonization and circular economy journeys. This includes designing scalable products as well as tailored solutions that create measurable environmental and business value. The role combines **solution design, project leadership, and customer engagement**, requiring strong collaboration with Sales, Marketing, Revenue Management, Corporate Sustainability teams, and other Customer Solutions functions. You will lead cross\-functional initiatives and virtual project teams to deliver impactful solutions that help **win, grow, and retain business**. **Key Responsibilities** **Sustainability Solution Development \& Delivery** * Design, develop, and implement **innovative sustainability solutions and products** aligned with customer needs and UPS strategic priorities * Build and evaluate **business cases for new sustainability offerings** * Translate customer sustainability challenges into **practical, value\-driven logistics solutions** **Customer Engagement \& Consultancy** * Act as a **trusted advisor** to customers on sustainability topics (e.g., carbon reduction, insetting, offsetting, circular economy) * Support **customer discussions, pitches, and workshops** together with Customer Facing teams * Identify opportunities to **enhance customer value and deepen partnerships through sustainability** **Project Leadership \& Implementation** * Lead and deliver **medium\-complex, cross\-functional projects** across the region * Manage virtual project teams and stakeholders, ensuring timely and high\-quality delivery * Drive implementation while effectively navigating **cross\-functional alignment and resistance** **Product Ownership \& Continuous Improvement** * Own and manage selected **Customer Solutions sustainability products**, ensuring performance, relevance, and scalability * Monitor operational effectiveness and drive **continuous improvement initiatives** * Identify opportunities to expand or optimize existing solutions **Data Analysis \& Insights** * Analyse operational and carbon\-related data to **derive actionable insights and recommendations** * Evaluate solution performance pre\- and post\-implementation to ensure **measurable impact** **Stakeholder Management \& Collaboration** * Partner closely with **Sales, Marketing, Revenue Management, Corporate Sustainability**, and other Solution teams * Ensure **transparent communication** and alignment across all project stakeholders * Contribute to building **sustainability knowledge and capability** within Customer Solutions **Qualifications \& Experience** **Education \& Experience** * Bachelor’s degree (or international equivalent) preferred * Experience in **supply chain, logistics, sustainability, or consulting environments** is an advantage **Skills \& Competencies** * Strong **analytical and problem\-solving skills** with the ability to think innovatively * Proven ability to **manage projects and drive execution across functions** * Customer\-focused mindset with strong **consultative and communication skills** * Ability to work independently with a **high level of ownership and accountability** * Collaborative team player with a **proactive, solution\-oriented approach** **Sustainability Knowledge (Preferred)** * Understanding of key sustainability topics, including: + Carbon emissions and reporting + Insetting and offsetting mechanisms + Circular economy principles * Passion for sustainability and its role in supply chain transformation **Technical Skills** * Proficiency in **MS Office tools (Excel, PowerPoint, Word)** * Advanced Excel and data analysis skills are an advantage **Additional Requirements** * Good understanding of **UPS products, services, and network operations** (preferred) * Strong verbal and written communication skills in **English** **Why Join UPS Customer Solutions?** At UPS, you’ll be part of a team that is **actively shaping the future of sustainable logistics**. This role offers the opportunity to combine **innovation, customer impact, and sustainability leadership**, working at the intersection of strategy, operations, and environmental transformation across Europe. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
João Santos
Indeed · HR
João Santos
Indeed · HR
