Description
Job Summary:
Assist in organizing and managing air, maritime, and land transportation activities to ensure customer satisfaction.
Key Highlights:
1. Monitoring of import/export operations and shipments
2. Customer service support in incident resolution
3. Administrative assistance related to the role
**Location:** Maia \- Porto
**Purpose:**
Assist in organizing and managing air, maritime, and land transportation activities to ensure customer satisfaction.
**Key Responsibilities:*** Assist in import/export operational planning and transactional operations in the receiving area, including deliveries, planning, and shipment tracking;
* Monitor shipments to ensure delivery to the end customer;
* Monitor preparation, control, and distribution of required import documentation for counterparties such as carriers, consignees, suppliers, etc., complying with regulations and internal procedures;
* Track and verify shipment status, identify potential issues to detect incidents, and provide solutions;
* Provide customer service support in incident management;
* Assist in performing administrative tasks related to the role.
**Job Requirements:**
Degree in Transportation, International Trade, Logistics, or equivalent.
**Competencies:**
User-level computer skills, especially intermediate Excel proficiency.
**Languages:**
English \- minimum level B2