Solidnetworks, an expert in Information Technology and Outsourcing Services, is expanding its team. If you're looking for new challenges and want to become part of this dynamic, motivated, and ambitious team, join us! We provide skills development through certified training and career management across the various areas of operation within this Group. **What we offer you:** * Initial certified and paid training; * Employment contract; * Performance bonus; * Meal allowance; * Access to existing company benefits, partnerships, certified training, discounts on partner services, among others. \- Location: Porto \- Working hours: 9am\-7pm from Monday to Friday (8 daily hours) **What we expect from you:** * High school diploma (12th grade); * Call center experience exceeding 5 years (mandatory); * Computer literacy at user level; * Strong written and verbal communication skills; * Proactivity and dynamism; * Problem-solving orientation; * Good interpersonal relationships and enjoyment of teamwork; * Punctuality and attendance; * Proficiency in English language (preferred); * Ability to work under pressure with focus on objectives and priorities. Send your CV with reference **CC\_Porto\_2025** Come join our team and grow together! Type of offer: Full-time