ManpowerGroup Portugal, a leading multinational in Human Resources, in partnership with the largest credit company in Portugal, is seeking to recruit a Contact Center Assistant (M/F) – Inbound **Function:** \- Answering customer calls to clarify questions/inquiries; \- Uploading/Managing credit documentation sent via email. **Profile:** \- Minimum educational qualifications at 12th grade level (Mandatory); \- Professional experience in customer service, preferably in the banking sector; \- Customer-oriented with focus on positive experience; \- Enjoy working towards goals and in a team; \- Resilience and results-driven. **Offer:** \- Paid and continuous training; \- Employment contract; \- Base salary \+ Monthly bonus (individual and operational) \+ Meal allowance; \- Christmas and Holiday allowances. **Schedule:** \- Between 9:00 AM and 7:00 PM; \- Days off on Saturday and Sunday; \- Initial training from Monday to Friday, 9:00 AM–6:00 PM, in person at Boavista; \- Work performed remotely. **Residence location:** \- Porto To cover a Maternity Leave. If you have what we are looking for and agree with our offer, apply now and learn more! ***Recognizing human potential is possible. We Power The World.*** Job type: Full-time Benefits: * Remote work Experience: * Reception: 1 year (Preferred)