**Role** * Ensure accurate diagnosis of sports products and promote sales of our repair and maintenance services * Provide effective cross-selling and customer advice regarding product maintenance and repair * Correctly apply the company-defined repair procedures * Guarantee the quality of services delivered * Actively contribute to the performance of the "Circular HUB" service **Profile** * Team-oriented and cooperative mindset * Passion for customer service * Results- and challenge-driven * Strong organizational skills * Interest in repair and maintenance work * Good communication skills * Enthusiasm for physical activity and/or sports **We offer** * Integration into a dynamic and informal team * Training in diagnosis of the various products we repair; bicycle repair and maintenance, customization, and electronics * Fixed salary + variable compensation linked to performance * Annual individualized salary review process based on merit and potential