**askblue** is recruiting a **Service Manager** to join its team! **Responsibilities:** * Ensure the daily service quality of managed applications; * Manage teams, promoting their growth, training, and motivation; * Handle financial management of the service, including budget and billing; * Monitor and support incident resolution; * Respond to client requests, ensuring proper prioritization and emergency response; * Prepare progress reports and/or steering reports essential for service monitoring. **Mandatory Requirements:** * Bachelor's or Master's degree in Computer Engineering, Electrical and Computer Engineering, or similar fields within IT/Management; * More than 5 years of experience in financial services and in service management roles; * Excellent communication and presentation skills; * Stress resistance and strong conflict management abilities; * Strong organizational, prioritization, and activity tracking skills. **Preferred Requirements:** * ITIL certification; Knowledge of Microsoft Office 365 services; * Technical knowledge and experience in designing, implementing, and rolling out information systems, preferably in financial solutions/platforms. **We Offer:** * Stability and integration into a continuously growing company; * Integration into a dynamic and motivated team; * Opportunity to participate in technologically challenging projects with innovative teams. If this opportunity matches your profile, please send your application or CV to pedro.m.silva@askblue.com **askblue \| where business meets technology**