CRM Executive with knowledge of CRM tools, report production, and experience in email marketing / SMS / Push Notifications communications**Who we are:** Solverde.pt is a 100% Portuguese online gaming brand. Since our launch in September 2017, we have continuously worked to offer the best online gaming experience in Portugal. In addition to an innovative and diverse platform, we guarantee an excellent customer support service, aiming to provide maximum satisfaction to our users. Currently, we are looking for a CRM Executive to join our team. If you are passionate about customer relationships, enjoy challenges and a dynamic environment, this opportunity is for you! **The mission:** At Solverde.pt, customers are our priority. As a CRM Executive, you will play a key role in managing customer relationships, helping to increase retention, loyalty, and engagement through effective strategies and campaigns. **What we offer:** * Integration into a rapidly growing and innovative project; * Opportunity for personal and professional development; * Possibility of progression and internal mobility; * Attractive internal benefits plan. **What we are looking for:** * Higher education in Marketing, Management Information Systems, Engineering, or similar fields; * Minimum of 2 years of experience in CRM roles; * Knowledge of conversion, retention, and reactivation metrics; * Analytical and critical skills for evaluating results; * Advanced proficiency in Excel; * Experience managing web products (a plus); * Experience in the Gaming industry (a plus); * Knowledge of IMS tools. **Your responsibilities:** * Create and manage CRM campaigns, sending communications via Email, SMS, Push, and Inbox; * Manage and segment customer databases; * Analyze and optimize campaigns to improve conversion and retention; * Develop automated communication flows for conversion and reactivation; * Collaborate with other departments to ensure the effectiveness of CRM strategies. *Are you the Ace we're missing?* If you're looking for a new challenge and want to be part of a dynamic and growing project, join us! Apply now!